Automations
Payroll
Client Appointment Notifications β Email & SMS Templates
22 min
this article provides examples of the automated email and sms notifications that clients receive during appointment scheduling, rescheduling, cancellation, and missed calls it is intended as a reference only to understand when notifications are triggered and how messages will appear to clients for more details about scheduling workflows, see docid\ l5dggdbqkzqxnepfch docid\ m o qulblovzbcsssmk52 welcome call (wc) appointment communication β
confirmation (spanish version) email subject (spanish) "confirmaciΓ³n su llamada de bienvenida con cornerstone project test lead β 09/16/2025 1 26 pm edt" π§ email preview (spanish) π± sms preview (spanish) π reschedule (spanish version) email subject "actualizaciΓ³n su llamada de bienvenida con cornerstone project test lead β 09/16/2025 1 26 pm edt" π§ email preview π± sms preview (spanish) first payroll review (fpr) & invoice review (ir) β
confirmation (english version) email subject "confirmed your invoice review with cornerstone project test lead β 09/17/2025 3 55 pm edt" π§ email preview π± sms preview (english) β
confirmation (spanish version) email subject "confirmaciΓ³n su primera revisiΓ³n de nΓ³mina con cornerstone project test lead β 09/16/2025 3 01 pm edt" π§ email preview π± sms preview (spanish) π reschedule (english & spanish versions) email subject (en) "updated your first payroll review with cornerstone project test lead β 09/16/2025 3 54 pm edt" email subject (es) "actualizaciΓ³n su primera revisiΓ³n de nΓ³mina con cornerstone project test lead β 09/16/2025 3 54 pm edt" π§ email preview π± sms preview (en/es) β cancellation notifications cancellation (english version) email subject "your invoice review with cornerstone project test lead has been cancelled" π§ email preview π± sms preview (english) cancellation (spanish version) email subject "su primera revisiΓ³n de nΓ³mina con cornerstone project test lead ha sido cancelada" π± sms preview (spanish) π missed call notifications missed call (english version) email subject "we missed you reschedule your invoice review with cornerstone project test lead" π§ email preview π± sms preview (english) missed call (spanish version) email subject "no pudimos comunicarnos reprograme su revisiΓ³n de factura con cornerstone project test lead" π§ email preview π± sms preview (spanish) π notes all email/sms templates are pre translated into english and spanish notifications are triggered automatically when users schedule, reschedule, cancel, or miss an appointment through the enrolling clients or scheduled calls tabs
π€
Have a question?
Our knowledgeable support team and an awesome community will get you an answer in a flash.
To ask a question or participate in discussions, you'll need to authenticate first.